FAQ

 

How do I place an order?

Enter your travel information in the enter travel tab above and we will respond to you with a menu of meal options.

What dietary preferences do you accommodate?

We offer vegan, paleo, vegetarian, dairy free, and gluten-free. Please contact us if you have a specific dietary request that was not listed.

How far in advance should I place my order?

Orders should be placed one week before traveling, except for select cities listed below. Orders in these cities can be placed on your first day of travel. The sooner we know about your travel plans the more healthy meal options we can provide you.

  • Austin
  • Chicago
  • Dallas
  • Houston
  • Los Angeles
  • New York
  • Philadelphia
  • San Francisco 
  • Seattle
  • Washington, D.C

Where do you deliver?

We find you healthy meals anywhere in the contiguous United States.

How do you ensure that the meals are healthy?

We only select vendors that specialize in preparing healthy meals.

How do I receive my meals?

Meals are delivered to your hotel before arrival.  They are kept fresh in a refrigerator and brought to your room once you check in. 

I rarely see a microwave in my hotel room. Can I still use your service?

Yes, we will work with your hotel to ensure that you have access to a microwave either in your room or a common area in the hotel.  Most hotels have microwaves available upon request.  We also offer cold meal options that only require refrigeration. 

I placed an order but then my travel changed. How do you accommodate that?

If you have an unpredictable travel schedule, we will use a vendor that allows orders to be placed on your first day of travel, minimizing the need to cancel an order.

How much do meals cost?

Meals typically range from  $12 to $18.